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Privacy Policy

Effective date: 01 July 2023

Suramar OÜ ("Us", "We", or "Our") operates the https://servers4gamers.com website ("Service").

This page provides information about our policies regarding the collection, use, and disclosure of personal information when using our Service, and the choices that come with that information.

We use your data to provide and improve our Service. By using our Service, you consent to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meaning as in our Terms and Conditions

Definitions

Cookies - small pieces of data stored on a User’s device.

User - a natural person using our Service. The User corresponds to the Data Subject.

Data Subject - any living natural person who is the subject of Personal Data.

Personal Data - data about a living person who can be identified from that data (or from this and other information in our possession or likely to come into our possession).

Data Controller - person (or people) determines the purposes and manner of processing Personal Data. For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Providers) - any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Usage Data - data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

How Suramar OÜ collects Personal Data

You directly provide Suramar OÜ with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services
  • Voluntarily complete a customer survey or review
  • Use Servers4Gamers service
  • Subscribe Servers4Gamers newsletter
  • Use or view our website via your browser’s Cookies.

What type of Personal Data is collected by Suramar OÜ

Personal Data

When using our Service, we may ask you to provide certain personal information that can be used to contact or identify you. Personal Data may include, but are not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Country, Address, City, State, Postcode
  • Company Name (Optional)
  • Cookies and Usage Data

We may use your Personal Data to contact you about newsletters, marketing or promotional materials and other information regarding Servers4Gamers. You may opt out of receiving all of these communications from us by unsubscribing.

Usage Data

We may collect information about how the Service is accessed and used. This Usage Data may include information such as your computer's internet protocol address, browser type and version, pages of the Servers4Gamers website visited, date and time of visits, time spent on those pages and other diagnostic data.

Cookies Data

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files containing a small amount of data that may contain an anonymous, unique identifier. Cookies are sent to your browser from a website and stored on your device. We use three types of cookies on our website such as:

Session Cookies - cookies we are using to operate our service

Preference Cookies - cookies responsible for remember your preferences and settings

Security Cookies - cookie we are using for security purposes

You have the right not to accept cookies. In this case, you may not be able to use certain parts of our Service.

Why Suramar OÜ processes the Personal Data

Suramar OÜ collects and processes your data for the following purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Data Disclosure

Suramar OÜ may be required to disclose your Personal Data at the request of public authorities or law enforcement agencies. We may disclose your Personal Data only in good faith to:

  • Protecting the safety of Service Users
  • Prevent abuse in connection with the Service
  • To protect the rights or property of Suramar OÜ
  • Compliance with a legal obligation

Suramar OÜ may be involved in a merger, acquisition or sale of assets. In this case, your Personal Data may be transferred. Before such a circumstance, we will inform you about the transfer of your Personal Data. After a merger, acquisition or sale of assets, they will be subject to a different Privacy Policy.

Retention of Data

Suramar OÜ will keep your Personal Data for as long as it is necessary to fulfill the purposes set out in our Privacy Policy.

Suramar OÜ will use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Service Providers

Google Analytics

Servers4Gamers uses the Google Analytics service offered by Google, which tracks and reports website traffic. Google uses the collected data to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of sharing your activity with Google Analytics by installing the Google Analytics opt-out browser add-on.

Google reCAPTCHA

We use Google reCAPTCHA on our websites. Google reCAPTCHA is used to check whether the data entered on our website (e.g. during registration) was entered by a human or by an automated program. Google reCAPTCHA automatically analyzes the behavior of the website visitor based on various characteristics as soon as the website visitor enters the website. The data collected during the analysis will be transferred to Google.

Your information (e.g. Personal Information) may be transferred to and stored on computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. If you are located outside of the United States and choose to provide information to us, you must be aware that we transfer data (e.g. Personal Data) to the United States and process it there. Your consent to this Privacy Policy followed by the transfer of such information constitutes your consent to that transfer. We take all steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

You can find out more about Google's privacy practices here: https://policies.google.com/privacy

Your Rights

As a Service User, you have the right:

  • To access and receive a copy of the Personal Data we hold about you
  • To rectify any Personal Data held about you that is inaccurate
  • To request the deletion of Personal Data held about you

For any questions regarding access, improvement, addition, modification, blocking, deletion or portability of your Personal Data, you can contact us at any time at: [email protected]

Please note that we may ask you to verify your identity before responding to such requests.

Changes to our Privacy Policy

We may update our Privacy Policy from time to time. We will post a new Privacy Policy on this page. Before the new Privacy Policy enters into force, we will inform you about it by e-mail or a visible notification in our Service.

Changes to this Privacy Policy are effective when they are posted on this page.

Children's Privacy

We do not knowingly collect Personal Data from anyone under the age of 18. Our service is aimed at adults.

If you are a parent or guardian of a minor who has provided us with their Personal Data, please contact us. When we become aware that we have collected Personal Data from a minor, we will take the necessary steps to remove it from our servers.

Privacy Policies of other websites

This Privacy Policy applies only to Servers4Gamers Service.

Our website may contain links to other websites, so if you click on a link to another website, you should read their Privacy Policy.

Data Safety

The security of your Personal Data is very important to us, we strive to use commercially acceptable measures to protect Personal Data. As a User of our Service, you must remember that no method of data transmission over the internet is 100% secure, so we cannot guarantee their complete security.

Estonian Data Protection Authority

If you have any complaints about the Personal Data provided to our company, we will be happy to help you. You can contact us using the contact details at the bottom of this page or via our contact form. If you are not satisfied with the way we have dealt with your complaint, you have the right to lodge a complaint with the Estonian Data Protection Authority.

Payments

We use third party services to process payments.

We will not store or collect your payment card details. This information is transferred directly to the payment processor. The use of your personal data is subject to the privacy policy of the payment processor.

The payment processor adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

We use the Stripe online payment system. You can see their privacy policy here: https://stripe.com/us/privacy

Contact Us

If you have questions about our privacy policy, please contact us via the contact page or at [email protected]

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