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Knowledgebase

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How to create and manage support tickets

The ticket system is the recommended method of communication between our clients and the support team. We advise you to create a ticket in case of any technical issues related to website or server operations, payment problems, and many others. Our website allows you to easily manage your tickets and communicate straightforwardly with our staff. […]

How to connect to an Enshrouded server

In this guide you will learn how to easily join your Enshrouded server. Navigation 1. How to connect Enshrouded server via Steam Favorites List The first step you need to take to join an Enshrouded server via the Steam platform is to select the “Game Servers” option hidden under the “View” tab. In the “Game […]

How to connect to a Counter-Strike 2 server

There are many options to help you connect to the CS2 server. In this guide, you will learn four methods of connecting to the server: through the Steam application, through the developer console and through startup options. Navigation 1. How to connect Counter-Strike 2 server via Steam Favorites List If you want to connect to […]

How to manage game server modpacks

Modpacks are sets of modifications that change the original game through a range of new features, items, mechanics, or worlds. They are created by the Minecraft fan community, which aims to enrich gameplay with new experiences and add more possibilities for other players. There are several platforms that offer thousands of modpacks, allowing for easy […]

How to manage game server versions

Introduction Changing the version of a Minecraft server has huge implications for entire gaming communities. Each new version introduces significant changes that can greatly affect the operation of servers, their stability, and their appeal. Each version introduces a range of new blocks, items, mobs, or combat mechanics. Additionally, various features are changed and errors are […]

How to manage a game server mods

Introduction Modifications are a key element of gameplay that enrich player experiences by adding new elements and functionalities. Thanks to them, servers can offer unique functionalities, enhanced interfaces, and new worlds, which significantly exceed the basic capabilities of standard games. Modifications are usually created by the player community, which recognizes the need to introduce new […]

How to manage a game server plugins

Introduction Plugins for Minecraft servers are tools that significantly expand the capabilities and functionalities of the standard game. They allow for the modification and personalization of experiences during gameplay, which is why they are often used by game server administrators. Plugins enable the introduction of new features, such as an internal economy in ‘Economy’, which […]

How to manage other panel functions

Introduction Our game server panel contains a number of unique features that will allow you to easily manage your server. In this guide, you will learn how to easily configure server parameters, program recurring events, and use the “Network” and “Servers” tabs. Navigation 1. How to use Startup tab The “Startup” tab will allow you […]

How to manage game server subdomains

Introduction Subdomains for game servers are used to create easier-to-remember addresses that can be used to connect to a specific game server. Instead of using complicated IP addresses and ports, players can connect to the server using a simple and friendlier subdomain. Subdomains are a great solution for people who run servers for a large […]

How to manage subuser of a game server

Introduction Our game server panel offers many features that facilitate the administration and customization of the server environment. One of these features is the “subuser” option, which allows the addition of subordinate users to the main account. The purpose of adding new users is to enable collaboration in managing the server and to grant various […]